Terms of service
Terms of Service
This website is operated by Rosense UK. Throughout the site, the terms “we”, “us” and “our” refer to Rosense UK.
By visiting our website or purchasing from us, you agree to these Terms of Service. Please read them carefully before using our website.
Online Store Terms
By placing an order on our website, you confirm that the information you provide is accurate and complete. You agree not to use our products or website for any unlawful purpose.
Products and Availability
We aim to display our products, descriptions, prices, and availability as accurately as possible. However, product packaging, ingredients, images, and availability may change from time to time.
We reserve the right to update, change, or discontinue products at any time without notice.
Pricing and Payment
All prices are shown in GBP (£). Prices may include applicable taxes unless otherwise stated.
We reserve the right to change prices at any time. Payment must be received in full before your order is processed and dispatched.
Orders
After placing an order, you should receive an order confirmation email. This confirms that we have received your order, but it does not guarantee acceptance.
We reserve the right to refuse or cancel an order if there is an issue with payment, stock availability, incorrect pricing, suspected fraud, or incorrect customer information.
Shipping and Delivery
We aim to process and dispatch orders as quickly as possible. Delivery times are estimates only and may vary depending on the courier, location, and circumstances outside our control.
Please check your delivery details carefully before placing your order.
Returns and Refunds
Returns and refunds are handled in line with our Return and Refund Policy. Please refer to that policy for full details.
Product Use
Our skincare and cosmetic products are intended for external use unless clearly stated otherwise on the product packaging.
Please read the product packaging, ingredients, and usage instructions before use. If you have sensitive skin, allergies, or concerns about a product, we recommend patch testing first and seeking professional advice where appropriate.
We are not responsible for misuse of products or reactions caused by allergies, sensitivities, or failure to follow product instructions.
Accuracy of Information
We aim to provide accurate and up-to-date information on our website. However, we cannot guarantee that all information will always be complete, accurate, or current.
The information on this website is for general product and customer information only and should not be treated as medical advice.
Intellectual Property
All website content, including text, images, graphics, branding, logos, and design elements, is owned by or licensed to Rosense UK unless otherwise stated.
You must not copy, reproduce, distribute, or use our website content without permission.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party websites.
Limitation of Liability
To the fullest extent permitted by law, Rosense UK will not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products.
Nothing in these Terms of Service affects your statutory rights.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Rosense UK
Email: sales@rosense.co.uk